Accessibility Statement
1. Our Commitment
The Belleisle Conservatory Limited is committed to making our website accessible to all users, regardless of technology or ability. We actively work to increase the accessibility and usability of our website and, in doing so, aim to adhere to many of the available standards and guidelines.
2. Accessibility Standards
We endeavour to ensure that our website conforms to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines, created by the World Wide Web Consortium (W3C), explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
Compliance with these guidelines helps make the web more user-friendly for everyone.
3. What we are doing to make our website accessible
We want as many people as possible to be able to use this website. For example, that means you should be able to:
We also strive to make the website text as simple as possible to understand.
4. Known Limitations
While we strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website. Some known limitations may include:
5. Requesting alternative formats
If you need information on this website in a different format—such as accessible PDF, large print, easy read, or an audio recording—please contact us using the details below. We will consider your request and get back to you as soon as possible.
6. Feedback and Contact Information
We are continually seeking out solutions that will bring all areas of our website up to the same level of overall web accessibility. If you experience any difficulty in accessing our website, or if you find an accessibility issue that we have not listed above, please let us know so we can fix it.
You can contact us at:
7. Enforcement Procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Equality Act 2010. If you are not happy with how we respond to your complaint, you can contact the Equality Advisory and Support Service (EASS) for further advice and support.
Last updated: March 2026
The Belleisle Conservatory Limited is committed to making our website accessible to all users, regardless of technology or ability. We actively work to increase the accessibility and usability of our website and, in doing so, aim to adhere to many of the available standards and guidelines.
2. Accessibility Standards
We endeavour to ensure that our website conforms to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines, created by the World Wide Web Consortium (W3C), explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
Compliance with these guidelines helps make the web more user-friendly for everyone.
3. What we are doing to make our website accessible
We want as many people as possible to be able to use this website. For example, that means you should be able to:
- Zoom in up to 300% without the text spilling off the screen.
- Navigate most of the website using just a keyboard.
- Navigate most of the website using speech recognition software.
- Listen to most of the website using a screen reader.
We also strive to make the website text as simple as possible to understand.
4. Known Limitations
While we strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website. Some known limitations may include:
- PDF and Word documents: Some older PDF documents may not be fully accessible to screen reader software. We are working to ensure that any new documents are accessible.
- Third-party content: Embedded content from third parties (such as YouTube videos, interactive maps, or third-party donation platforms) may not meet our accessibility standards, as we do not have direct control over their code.
- Images: Some older images may lack appropriate "alt text" (alternative text) descriptions. We are continually auditing our media to correct this.
5. Requesting alternative formats
If you need information on this website in a different format—such as accessible PDF, large print, easy read, or an audio recording—please contact us using the details below. We will consider your request and get back to you as soon as possible.
6. Feedback and Contact Information
We are continually seeking out solutions that will bring all areas of our website up to the same level of overall web accessibility. If you experience any difficulty in accessing our website, or if you find an accessibility issue that we have not listed above, please let us know so we can fix it.
You can contact us at:
- Email: [email protected]
- Phone: 07739 342622
- Address: Belleisle Conservatory, Belleisle Park, Doonfoot Road, Ayr KA7 4DU, United Kingdom.
7. Enforcement Procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Equality Act 2010. If you are not happy with how we respond to your complaint, you can contact the Equality Advisory and Support Service (EASS) for further advice and support.
Last updated: March 2026
